Rejsekort Personal

Important dates

When does what happen Important dates before and after the closure of Rejsekort

It is no longer possible to travel using the physical Rejsekort.

Important dates
Here are the key dates for the gradual phase-out:

16 May, 2026 was the last day you could buy or order a new physical Rejsekort Personal, Flex, Commuter Combi, and Commuter Card.

28 May, 2026 was the last day you could travel using the physical Rejsekort on buses, local trains, or light rail services in Jutland and on Funen

20 June, 2026 was the last day you could order a replacement Rejsekort. Going forward, you can travel using the Rejsekort app, the Basiskort (physical card), or the Rejsebillet app.

27 June, 2026 was the last day you could use the Check Udvej app for at forgotten check-out

29 June, 2026 was the last day you could:

Travel with the physical Rejsekort.
Top up your physical Rejsekort.
Purchase a new period or a new area for an existing Commuter Card or Rejsekort with Commuter Combi.

30 June, 2026: The Rejsekort system has been shut down, and it is no longer possible to use a physical Rejsekort.

Even though the physical Rejsekort has been discontinued, you can still do the following:

16 July, 2026 is the last day you can pay overdue invoices via Self-Service.

23 July, 2026 is the last day you can log in to Self-Service and:

• Update your contact information
• View and download travel history

23 July, 2026 is the last day you can transfer discount level from the physical Rejsekort to the Rejsekort app.

How you can travel

Options for travelling by bus, train, metro, and light rail are:

• Rejsekort app: Check in and out in the app and pay continuously at the same price as the physical Rejsekort
• Basiskort (physical card): Check in and out at card readers at the same price as the physical Rejsekort. Choose between personal or anonymous Basiskort
• Rejsebillet app: Buy single tickets, commuter cards, and special tickets in the app. Youth Card can also be issued digitally

Your balance is automatically transferred to your NemKonto.

If you had a balance remaining on your Rejsekort after your last day of travel, we will automatically deposit the amount into your NemKonto. Refunds of any remaining balance and any remaining card fees are to be processed during August 2026.

Remaining amount

Money back from your Rejsekort Get any money back from your Rejsekort

If you have a balance remaining when your Rejsekort closes on 30 June, 2026, we will automatically deposit the amount into your NemKonto.

Refunds of any remaining balance and any outstanding card fees are going to be processed in August 2026.

Remaining card price Get any remaining card price refunded

Under certain conditions, you can receive a refund for the remaining card value. The remaining card value is the value the card represents relative to when you purchased it.

Conditions for refunding the remaining card value:

When you purchased your personal Rejsekort, you paid 50 kroner for the card itself.

A Rejsekort is valid for 5 years regardless of type.

When the physical Rejsekort is deactivated, there may be some remaining validity on the card that can no longer be used.

If the card was purchased on or before December 14, 2024, you can receive a refund of the proportional remaining card value.

If the card was purchased on or after December 15, 2024, you will not receive a refund of the remaining card value.

You will not be informed of the final amount of the remaining card value until the refund is processed in August 2026.

The remaining card value will always be less than what you paid for the card.

Read the current card terms and conditions for more information here.

Stop Top-up agreement

Top-up and Top-up agreement Stop agreement before and after the closure of Rejsekort

Your Top-up agreement automatically closes when the physical Rejsekort closes on 30 June 2026.

On 29 June 2026 it is possible to top up your Rejsekort until 23:59 pm, but please note that card readers at stations/platforms are only updated approximately every five hours, and card readers on buses are only updated approximately once a day.

You should therefore use top-up via Self-service at least 5 hours (for train/metro/light rail) and 24 hours (for bus) before the amount is to be used on Rejsekort.
Therefore, also be aware of when you make a manual top-up at the latest depending on which type of transport you will travel with if you travel on 29 June 2026.

It will for example be an advantage for you to ensure that you stop your Top-up agreement well in advance so that the system does not automatically top up shortly before the Rejsekort system closes, as the repayment period is longer after the system closes.

If you wish to stop your Top-up agreement before 30 June 2026 to avoid having money on the card that you must wait to get back, you must do so via Self-service. Guide: Stop Top-up agreement.

Last day of travel

Travel on the final day How to travel on the last day of travel – also across midnight

It is no longer possible to travel with a physical Rejsekort in buses, local trains, or light rail services in Jutland and on Funen.

On 29 June, 2026 at 23:59, this is the last day you can check in using a physical Rejsekort on:
• buses, metro, local trains, and light rail in Zealand, Lolland, Falster, and Møn
• DSB trains across the country and to Hyllie, Triangeln, and Malmö C in Sweden
• GoCollective trains in Jutland and Funen

Your check-in remains valid after midnight and continues to serve as a valid ticket – including if you encounter ticket inspection. However, you cannot check in again after midnight if you change means of transport during your journey. Once your journey is finished, you can check out by 06:00 on 30 June, 2026.

If you are travelling across the country using multiple means of transport – for example, by train from Copenhagen to Aarhus and then continuing by bus or light rail – please note that your Rejsekort is only valid until Aarhus Central Station. You must therefore purchase an additional ticket for the remainder of your journey. More information can be found on the transport operators’ websites.

Check Udvej is closed

Please note that the deadline to report a missing check-out via Check Udvej was 27 June 2026.

Missing check-out

Please contact customer service on +45 70 11 33 33 for handling issues related to missing or previously reported check-outs.

Check Udvej

Check Udvej closes Please note that Check Udvej closes

Check Udvej is closed

Please note that the deadline to report a missing check-out via Check Udvej was 27 June 2026.

Missing check-out

Please contact customer service on +45 70 11 33 33 for handling issues related to missing or previously reported check-outs.

Monday 29 June 2026 is the last day you can check in with the physical Rejsekort.

Final deadline for approving cases
Thursday 2 July 2026 is the last day you can approve the decision in an ongoing case about a forgotten check out via Check Udvej.
If you wish to have the case reopened, you are always welcome to contact us by phone on +45 70 11 33 33.

Self-service

Self-service closes What to do before and after Self-service closes

July 16 2026 is the last day you can pay overdue invoices via Self-Service.

July 23 2026 is the last day you can log in to Self-Service and do the following:

Update your contact information
View and download your travel history

If you need to update your contact details or download your travel history, we encourage you to do so as soon as possible.

Personal data

Personal data when Rejsekort closes How we process your personal data after Rejsekort closes

We process the information you provide to us and that we collect about you in connection with your use of your Rejsekort responsibly, with respect for your privacy and of course in accordance with the applicable data protection rules. You can always read more about our processing of your information in the privacy policy for Rejsekort.

Alternatives to the physical Rejsekort

Other solutions instead of Rejsekort What can you travel with instead of the physical Rejsekort

For those of you who prefer a physical card when travelling by public transport, a physical alternative will be introduced, namely the Basiskort.
If you have a personal Rejsekort, we recommend that you switch to the Rejsekort app when the physical Rejsekort closes. With the Rejsekort app, you get many of the same functions and options that you know from your physical Rejsekort. The app can be used by everyone, regardless of whether you are a child, young person, adult, pensioner both under and over 67 years of age, or have a disability. Here you can read more about the Rejsekort app, and you can download it in the App Store or Google Play.

You can also choose the physical card alternative, the Basiskort. The card can be used to travel if you are an adult, a young person over 18 years of age, a pensioner both under and over 67 years of age or have a disability. Later in 2026 it will also be possible for children and for those of you who wish to travel anonymously to travel with the Basiskort. Here you can read more about the Basiskort and where you order it.

If your child has a physical Rejsekort, it will also be possible to use the physical Basiskort for children. You can read more on this page: Basiskort for children

Dispose of the card

How to dispose of your physical Rejsekort Recommendation: dispose of the card in residual waste

As a starting point, your Rejsekort must be disposed of in residual waste, both at home and at the recycling station. If you are in doubt, you must follow the waste rules in your municipality. The Rejsekort consists of plastic with a built-in chip that contains metal. The materials cannot be separated, and therefore the card cannot be sorted as plastic.

Card type

Which card type do you have Short guide to identifying your card type

On most cards it states which type of card it is, for example Commuter Pass, School Pass, Rejsekort Corporate. However, on Rejsekort Personal, Flex and Anonymous it does not state which type of card it is. You will always be able to recognise Rejsekort Personal and Rejsekort with Commuter Combi as your name is stated on it and there may also be a picture of you. However, Rejsekort Flex and Anonymous may look the same.

You can also check by placing the card in a Rejsekort machine or by going to Self-service, where you will find an overview of your card(s) with information about rejsekort number and card type.

If you do not have a login for Self-service or cannot see your card in the overview in Self-service, it is most likely because you have a Rejsekort Anonymous. If you want to be completely sure, you can check the back of your Rejsekort: If you see a map of Denmark, it is a Rejsekort Anonymous.

Special conditions

Special conditions regarding your Rejsekort What to do if the card holder has emigrated or is deceased

Death – if the card holder is deceased, Rejsekort and Rejseplan A/S receive information about this via the CPR register. The customer’s Rejsekort is then automatically closed and the money is sent to the deceased’s NemKonto, if it is open. If the deceased’s NemKonto is closed, the money is sent to the estate.

Emigrated – if you have emigrated and you have an active Rejsekort with a balance, we will automatically deposit the amount into your NemKonto, likely in August 2026. If you do not have a NemKonto, please contact the Rejsekort Customer Service Center and request that the funds be transferred to your IBAN. You can contact the Rejsekort Customer Center by phone at +45 70 11 33 33.