Basiskort - the alternative to Rejsekort as an app

Rejsekort & Rejseplan A/S, together with the public transport operators, will in the course of 2026 introduce a new type of card reader that allows travelers to check in and out as an alternative for those who cannot use the Rejsekort app. This alternative is called the Basic Card, and the card readers are called Checkpoints.

It must always be possible for people in Denmark to purchase tickets for public transport. We know that some travelers either do not have a smartphone, feel digitally insecure, or wish to remain fully anonymous—and they cannot use apps. The new ticket solution is designed for them, so they can still buy a ticket when the physical Rejsekort is phased out in 2026.

Approximately 10% of today’s physical Rejsekort users either do not have a smartphone, feel digitally insecure, or prefer full anonymity.

To accommodate the needs and preferences of these users, we have conducted several user studies and engaged in dialogue with civil society organizations. We are therefore well aware of what these users are asking for.

The vast majority of travelers prefer digital products, and those will remain our primary ticketing options. Today, we offer:

• Rejsekort App: Traveling with public transport across the country is now easier than ever. With the Rejsekort app, you always have your card right at hand.

• Rejsebillet App: Easily purchase a digital ticket for a pre-planned journey. This is also where you can buy your Commuter Card or Youth Card.

From summer 2025, new yellow card readers will be installed on some buses and at selected train stations. In the Metro, installation of the new readers will begin in September 2025.
The new readers are not yet in use, as they are still being tested. Travelers will therefore not be able to check in or out on the new readers—yet.
In 2026, the Checkpoints and the new Basic Card will be ready for use nationwide.

When will the new ticket types be released?

The plan is for the transport companies to install card readers in 2025 and 2026, and by 2026 the new ticket solution will be rolled out across Denmark.

Why did you choose to introduce new ticket types - you've just launched an app?

For some, the transition from a physical plastic card to an app can be quite an upheaval - and may prove impossible.

Our customer surveys show that approximately 10% of those who currently use Rejsekort as a card cannot use Rejsekort as an app for various reasons. They need a different offer, and this is the group we are now working on a ticketing solution for.

Travellers can check in and out with Rejsekort as a card until the current blue points are closed in 2026

Why can't you just use the current Blue Point and plastic cards?

As the current Rejsekort card as a card system is approaching the end of its technological lifespan, and the blue check-in points require extensive maintenance and will eventually need to be phased out, we have decided to replace the entire system with an updated version offering greater durability.

How much will a ticket cost with the new ticket types?

Ticket prices will follow the standard fares, just as usual. There will therefore be no difference whether you buy your ticket via the app or using a card.

How can you be sure that the ticket types can be used by those who can't use apps?

From the very beginning, it has been a fundamental requirement of the project to develop the Rejsekort as an app alongside new, inclusive ticket types in order to accommodate all current Rejsekort customers.

In the autumn of 2022, we launched an initial study of user needs through visits to and interviews with a number of associations and organizations. In addition, we engaged external experts to conduct an anthropological study.

We have established a forum for digital inclusion on the move to ensure continuous insight into user needs. Participants in the forum include associations, organizations, Local Government Denmark (KL), and the Libraries' Network for Digital Inclusion, along with representatives from transport companies, to promote mutual knowledge sharing and collaboration on the successful implementation of the new Rejsekort solutions.

Specifically, we have continuously presented our approaches and plans to the participants in the Forum for Digital Inclusion on the Move – and have received valuable feedback.

How many card readers will be available?

It is the transport companies that decide how many card readers will be installed and where they will be placed at stations, on buses, at light rail stops, etc. The plan is to have approximately 9,000 card readers across Denmark.